General Terms and Conditions

General provisions

The General Terms and Conditions of the JBFORT.EU online store are drawn up in accordance with the Consumer Protection Act (ZVPot), the Personal Data Protection Act (ZVOP-1) and the Electronic Communications Act (ZEKom-1).

The JBFORI.EU online store (hereinafter referred to as the provider) is managed by Jernej Bodlaj s.p., Dunajska 394, 1231 Ljubljana Črnuče, Tax Number: 16473663 (we are not taxpayers), registration number: 8274932000.

The buyer is bound by the General Terms and Conditions, which are valid at the time of purchase (awarding an online order). At the time of placing the order, the buyer is specifically alerted to the General Terms and Conditions and confirms his acquaintance with them by placing the order. The General Terms and Conditions are valid on all pages of the online store and also apply to contracts that arise between the provider and the buyer through our online store www.jb-forma.eu.

The JBFORS.EU online store can be used by the buyer as a registered user, but can make the purchase as a guest - without registration. 

The Bidder reserves the right to any changes to the General Terms and Conditions without special announcement. Changes are valid from the moment of publication and are binding on the user.

Concluding a contract

The contract for purchase between the tenderer and the buyer is concluded in the JBFOR online store at the moment when the bidder sends the first email to the buyer on the confirmation of his order. From that moment on, all prices and other conditions are fixed and apply to both the provider and the buyer. The purchase contract (i.e., the first e -mail on the status of the order) is stored electronically on the server of Jernej Bodlaj s.p., Dunajska 394, 1231 Ljubljana Črnuče and is accessible to customers via "my account" and e -mail received.

Prices

All prices are expressed in EUR. Price does not include delivery. VAT is not calculated pursuant to paragraph 1 of Article 94 of the ZDDV-1. 

Actions and special offers are excluded unless otherwise stated.

The seller reserves the right to change prices without prior notice.

Exclusion of liability: In the case of technical problems on the website www.jb-forma.eu, the provider reserves the right to cancel the procurement award. In case of cancellation of the order, he will inform you as soon as possible and inform you of the next steps.

 

Delivery price list

The cost of delivery depends on the weight of the package.  The shipping cost is displayed in the second step of the basket.

Shipping to the address in Slovenia

 The weight of the package Cost of postage
up to 5kg  5€
up to 10kg 7€
up to 20kg  8€

 

Delivery time for addresses in Slovenia - 1 to 3 working days, for EU addresses approximately 2-6 working days.

The ordered products in stock are usually dispatched within 1-3 working days. When ordering personalized products, this deadline may be extended.

If you choose to pay by pro forma invoice or. transfer to the TRR of the company, the ordered goods are shipped upon receipt of payment or payment. transfers to the company's current account.

 

Payment options

Card - MasterCard, American Express, Visa, Maestro. Payments are made through the Shop Pay system. 

EXamination - Products will be delivered upon receipt of your payment to our transaction account.

Payment through Google Pay and Apple Pay: At the conclusion, you are redirected to Google Pay/Apple Pay website where you pay the purchase value.

Personal pickup - by prior arrangement. Personal acquisition is possible at the headquarters of Jernej Bodlaj s.p. (JBFOR online store). If you decide to take a personal pickup, you must pay a preliminary order by pro forma invoice or in the online payment card (or through Google Pay or Apple Pay) at the end of the order. In personal pickup, the buyer is obliged to review the product immediately and object to any errors. In a personal pickup, the buyer does not pay shipping costs.

Payment on delivery (this option is not available to buy personalized products) - In the case of payment method, you pay directly to the delivery service staff member when picking up the package. If you choose this payment method, an additional fee of € 1.55 is charged in the basket. 
We send the packages on delivery (with ransom) with Pošta Slovenije. Pošta Slovenije at the time of picking up the package, in addition to the amount of the ransom, can be charged by the commission or. Compensation to pay UPN QR.

Our transfer information
IBAN: DE88 1001 1001 2065 9350 76, Bank: N26 AG (Voltairaße 8, 10179 Berlin, Germany), Swift: NTSBDEB1xxx, reference: de __ Blacks
PAYMENT PURPOSE: Give your first and last name

The billing of the account

A print copy of the ordered products will be attached to your package. 

Before placing the order, the buyer must review all the information and specification of the order. Subsequent objections to the irregularities of the invoices issued will not be taken into account. 

The purchase process

Description of the technical procedure for concluding a contract.

Add the product to the basket. Click on the basket and you will open your order. Click Finish Purchase. The data entry form will be opened. Enter all the required information (first name, surname, address, email, telephone number). If you do not enter it properly, the field is colored with red. Once you have finished entering the data, click on an order review. Check all the information you see on the screen before placing your order. On the screen you will be able to see all your personal information and order amount and the content of the order. Once you have checked the data, click the Submit Order button. This makes the contract concluded. We will send you a confirmation message to your e-mail.

*If you want to change the quantity before completing your order, click on the basket icon (top right) and click on +in the basket to increase or to -to reduce the amount. To remove the item from the order, click on the basket of the basket next to the product. 

Discount code

The discount code is always limited in time, but it is necessary to take advantage of this limited period, otherwise the code is invalid.
The buyer adds the desired products to the basket. On the "basket" page is the "discount code" box where the buyer enters the coupon for the discount and clicks the "Use" button. When the buyer enters the discount code, the discount value is automatically deducted from the price of the order. The amount remains to be settled.
Coupons codes are not compatible with each other. Discounts are not added up. The discount applies to the products in stock (if not, we inform you of this). The discount code is always limited in time and must be used within a limited deadline.

In case of problems or any questions, we are available via e-mail info@jb-forma.eu

The order is stored electronically on the provider's server and available to the buyer at the company headquarters. Upon purchase, the buyer confirms that he is fully aware of the general terms and conditions of the online store www.jb-forma.eu and that he agrees with them. We reserve the right to change and pricing changes and text written. We apologize in advance for any errors. With regard to any disputes, both parties are advocated to resolve disputes by mutual agreement.

Resignation from order, return of goods

Description of the right to withdraw from the contract

In the case of remote contracts, the consumer has the right to inform the company within fourteen days that he is withdrawing from the contract without having to give a reason for his decision. The message is deemed to be on time if the postal shipment is submitted within the deadline.  The deadline for exercising the right to withdraw from the contract flows in the delivery of the goods from the day when the consumer accepted the goods. The only cost that charges the consumer in relation to the cancellation of the contract is the direct cost of returning the goods. (The consumer returns the goods at his own expense, the ransom package does not pick up.)

The buyer shall inform the provider via e-mail info@jb-forma.eu of the intended return. A notice of resignation may be submitted by a return form or by an unambiguous statement, clearing that it is withdrawing from the contract. Regardless of the form of cancellation, the consumer must submit a copy of the invoice to the company. The goods must be returned to the tenderer no later than 14 days from the submission of the contract. 

The buyer must return the received goods undamaged, unchanged and in the original packaging. The Bidder is not obliged to accept ransoms or consignments that do not meet the tenderer's general terms and conditions.

The Bidder shall return the payments received to the buyer with the same payment method as the buyer used, if the buyer agrees the tenderer can return the payment to the TRR of the user. Return of the payment made will be made as soon as possible and no later than 14 days after receiving the notice of withdrawal. The provider retains the payment until he receives the returned goods. Send the returned goods to: JBFOR, online store, Jernej Bodlaj s.p., Dunajska 394, 1231 Ljubljana Črnuče
When submitting the shipment, you will receive a certificate of submission of the shipment. In case you do not have a certificate, the company is not obliged to refund you.

The buyer is responsible for reducing the value of the goods if the reduction of value is the result of behavior, which is not absolutely necessary to determine the nature, properties and operation of the goods. The goods received must be returned undamaged and in unchanged quantity, unless the goods are destroyed, corrupt, lost or its quantity has decreased without being guilty of the consumer.


Form for return of goods (withdraw from contract)

***********************************************************************************************

JBFOR, Jernej Bodlaj s.p.
Vienna 394
1231 Ljubljana Črnuče

 

The form for claiming the right of the consumer until the cancellation of the contract

 

Customer's first and last name: ……………………………………………

Customer title: ………………………………………………………

Phone number or e-mail: …………………………………………

Number and date of account: …………………………………………….

 

I would like to inform you that I withdraw from the contract for the ordered goods:

……………………………………………………………………………………………

…………………………………………………………………………………………….

……………………………………………………………………………………………

 

Purchase refund should be returned to (circle the choice):
Thorn

(Iban no.) …………………………………………… ..

Or. with the same payment method as when purchasing

…………………………………………………………….

 

Date: ………………………

Customer signature: ……………………………… ..

*********************************************************************************************

The buyer has no right to withdraw from the contract stipulated by Article 43 of ZVPot:

Unless the contracting parties agreed differently, the consumer has no right to withdraw from the contract referred to in the first paragraph of this Article in these contracts: 1. On goods or services whose price depends on fluctuations in the markets, which the company has no influence and which may withdraw within the deadline; 2. About a goods that is made according to the exact instructions of the consumer and tailored to his personal needs; 3. About goods that is perishable or quickly expired; 4. On the provision of services if the company fully fulfills the contract and the provision of the service has begun on the basis of the consumer's express prior consent and with the consent that it loses the right to withdraw from the contract when the entity fulfills it in full; 5. On delivery of sealed audio or videos and computer programs if the consumer has opened a security seal after delivery; 6. On the supply of newspapers, periodicals or magazines except for subscription contracts for the supply of such publications; 7. On the supply of sealed goods, which is not suitable for return for health or hygiene causes if the consumer has opened a seal after delivery; 8. On the supply of goods that, due to its nature, is inextricably mixed with other objects; 9. On the supply of alcoholic beverages, the price of which is agreed upon the conclusion of the sale contract and which can be delivered after 30 days, and their actual value depends on the fluctuations in the market, which is not affected by the company; 10. Concluded at public auctions; 11. In whom the consumer explicitly demanded a home visit to a home repair or maintenance. If the company provides additional services during such a visit, which the consumer has not explicitly requested or delivered goods that does not represent spare parts necessary for maintenance or repair, the consumer has the right to withdraw from the contract for those additional services and goods; 12. On accommodation not intended for permanent residence, transportation of goods, renting vehicles, preparing and delivering food, or leisure services where the company undertakes to fulfill its obligation at a specific date or within a specified deadline; 13. On the supply of digital content that is not delivered to the tangible data carrier if the service of the service has begun on the basis of the consumer's express prior consent and with the consent to lose the right to withdraw from the contract.

 

Warranty and a real error

Guarantee

Products have a warranty if it is listed on the invoice or on the warranty certificate. The warranty is valid, taking into account the instructions and conditions set out on the warranty certificate and upon submission of the invoice. The warranty deadline is listed on the warranty certificate or on the invoice. The warranty information is also provided when presenting the product in the online store. If there is no warranty information at JBFORT.EU, then the product does not have a warranty.

The buyer can claim the guarantee from the provider or directly with the product manufacturer or his authorized service. The buyer can claim the warranty with a warranty and an account. Manufacturer or. His authorized service is obliged to perform warranty repair within 45 days from the date of receipt of the product for repair, otherwise replace the product with another, equivalent product in impeccable state.

A real mistake

A complaint from a real error can be claimed by the buyer in accordance with the Consumer Protection Act (ZVPot) for each purchased product in JBFORFi.EU online store, if the purchased mild material has a mistake. From the title of a material error, the buyer may advertise the error in writing via e-mail info@jb-forma.eu within two months of the discovery of a material error, or within two years when the goods were taken by the buyer. The buyer may request a choice of your choice: eliminating an error, refunding the amount paid in proportion to the error, replacing the goods, or refunding the amount paid.

When exercising the rights under this address, the buyer must describe the defect in the error in the error notice and allow the tenderer to review the product. If the error is not controversial, the bidder must grant the buyer's claim as soon as possible, but within 8 days at the latest. If there is a dispute about the mistake, the merchant must give a written answer to the consumer within 8 days.

The right to replace the goods, the return of the purchase price, the warranty, the real errors and the improperly provided services are more precisely regulated by the provisions of the law governing consumer protection.

The error is in accordance with the law governing consumer protection, real:

  • If the thing does not have the characteristics needed for its normal use or for traffic,
  • If the thing does not have the properties needed for the special use for which the buyer is buying it, which was known to the seller or should be known to him,
  • If the thing has no qualities and qualities that have been explicitly or silently agreed or prescribed,
  • If the seller has handed over a thing that does not match the pattern or model, unless the pattern or model has been shown only due to the notice.

Renting products

It only borrow products on the Slovenian market.
Prices:
These rental prices are valid for 5 days. The cost of borrowing can only be paid on a pro forma invoice.
Reservation Procedure:
Select the Rent Date for each product and click on the "Add to Rent list" button. The product will be added to your basket, where I am printing the amount that needs to be thumbed in an individual product, while the full amount of the basket is 0.00 EUR because you will not pay the amount directly in the online store. Once you have added to the cart all the booking products, click on the "Finish Purchase" button. 
Payment and confirmation of your reservation:
After receiving your booking, we will send you a pro forma invoice for your email for the amount of + security in the amount of 25% of the total amount of borrowing (if a different security amount is indicated in each product). When returning the products, the bail is fully refunded if you return the products undamaged. You pay the invoice amount on our TRR. 
When we receive your payment, the reservation of your selected products is confirmed.
Taking a reserved product:
After the confirmed booking, we agree on the pickup at our address (Dunajska 394, Ljubljana Črnuče), unless otherwise agreed, where you also return the borrowed equipment. All equipment will be properly packed and ready for transportation.
Return of borrowed products:
You return the equipment within the agreed deadline to the agreed location (Dunajska 394, unless otherwise agreed). Upon return, the equipment is checked. If the products are in the original state, we will fully restore your security. 

Users' opinions and product assessments

Opinions, comments and estimates of the products provided by customers are part of the functionality of the JBFORT.EU online store and are intended for the users' community (customers).

The provider of Jspforma.eu is not responsible for the content of the opinions, comments and estimates of the products provided by users. Before publishing, opinions, comments, and reviews, the seller, review and refuse those containing obvious untruths are misleading, offensive, obscene or, according to the provider, do not offer other users or visitors to the online store. The seller is not responsible for information in opinions, comments and estimates, and is relieved of any responsibility arising from this information.

By submitting an opinion, comment or assessment, the user (buyer) explicitly agrees to the terms of use and allows the provider to publish a work or complete text in all electronic and other media. The Bidder has the right to use the content of the opinion, comment or assessment of the time unlimited and for any purpose that is in the business interest of the provider, including publication in advertisements or other marketing communications. At the same time, the author of the opinion, commentary or assessment declares and ensures that he is the owner of material and moral copyrights for written opinions, comments or evaluations, and that these rights are transferred free of charge, non -exclusively and unmatched by the provider.

Communication

Jernej Bodlaj S.P. will contact the buyer through the remote communications in accordance with the provisions of ZEKom-1. Jernej Bodlaj S.P. It can use the e -mail address of the customer for marketing if it obtains its products or services to its e -mail address, provided that it offers a clear and explicit option to free and simply refuse such use of its e -mail address when this information for contacts is obtained and at each message if the buyer has not rejected such use at the beginning.

 

Complaints and disputes

Bidder Jernej Bodlaj s.p. It complies with the applicable regulations in the field of consumer protection and has an effective system of dealing with complaints and has a certain person with whom the buyer can connect telephone or email in case of problems. In case of problems, the buyer can contact info@jb-forma.eu. The buyer may submit the complaint to info@jb-forma.eu. The process of dealing with the complaint is confidential.

The bidder will confirm within five working days that he has received the complaint and informed the buyer within the next eight days of the course of the procedure. The Bidder will do his best to resolve any disputes by mutual agreement. If the agreement is not achieved, the court in Ljubljana is exclusively competent to resolve all disputes between the provider and the buyer.

Bidder, Jernej Bodlaj s.p. He does not recognize any IRPS contractor as competent to resolve a consumer dispute that the consumer may initiate in accordance with this Act (Article 32 of the ZISRPS).

For all relationships and for rights and obligations that are not regulated by these General Terms and Conditions, the provisions of the Obligations Code, the E -Market Act, the Personal Data Protection Act and the Consumer Protection Act shall apply mutatis mutandis.

 

Company information


JBFOR, online store, Jernej Bodlaj s.p., Dunajska 394, 1231 Ljubljana Črnuče
Registration number: 8274932000
Tax number: 16473663
VAT taxpayer: No. VAT is not calculated pursuant to paragraph 1 of Article 94 of the ZDDV-1.
TRR: DE88 1001 1001 2065 9350 76
Enrollment Date (AJPES): 9/14/2018
E-mail: info@jb-forma.eu

 

General Terms and Conditions were last updated on 1.4.2025